Behind the scenes we have been working away on our new web site which is now ready for our trade customers to use. We have imported all your registered email addresses and they are configured for trade pricing, but unfortunately we could not import your passwords, as these were encrypted on the old web site.

So to access the new site, please visit, then click on the person icon top right, this will take you to the log in page, once there you will need to click on “Lost your password?” and enter your email address (the same email address you currently have registered on the old web site).

You will then receive a password reset link in your email inbox, once you have set a new password, you will be able to log into the new web site, set up your delivery address and order as normal.

Should you have any problems, you can call us on 0115 946 2991, Monday to Friday 9am to 5.30pm.